• We Serve Companies like Yours
  •   Property & Facility Management
    • Apartment Rental Assistance Inc Case Study

      Company Profile

      Apartment Rental Assistance Inc, a premier apartment rentals and properties maintenance company that manages multiple properties across the country. ARA Inc., employs local crew for building maintenance and security services.

      Business Challenge

      The company owns and maintains multiple properties across the country and employs local crew that is responsible for building maintenance & security services. The company was finding it difficult to record work hours, accurately verify employee's attendance at job-sites and get exception alerts in real time. The company needed a system that could continuously monitor personnel and job site events in the field and automatically send alerts & updates to local managers and HQ. The company also needed an audit trail report to identify hours spent on properties, off-site during job runs to local parts stores etc.
      The Company was looking for a location & messaging based solution for mobile workforce management to improve accountability & productivity and cut down on payroll 'slippage'.

      Business Solution

      myGeoTracking implemented the 'zero-touch' mobile time tracking solutions by provisioning a lite myGeoTracking Agent™ app on the crew member's smartphone combined with geofencing of property sites to automatically record each employee’s time and attendance at the facilities and job sites. The cloud-hosted myGeoTracking system was setup to automate this entire workflow with minimal training and impact on the field employees. The entire provisioning (of job sites and employees phones) was completed in a few hours per site. On an ongoing basis, updates to the geofenced job sites can be made in minutes. All of this was done across multiple time zones and different types of phones (iPhones, Android and flip phones).
      The myGeoTracking system is programmed to record basic hours of work and send automatic alerts when a crew member is running late or has arrived early or simply has a longer-then-intended stay at at certain sites (such as parts stores).
      The system also sends out a a daily / weekly report with time breakdown and location history details to local managers & HQ for audit and payroll purposes.
      The myGeoTracking system maintains strong privacy controls (coordinate with HR, get user's consent, log location data only during work hours). The systems is also setup to send gentle reminders to users to turn on the App if it is not running during work hours or the battery is running low. The app is able to locally store work logs in case of poor network connectivity and upload when connectivity is restored.

      BUSINESS BENEFITS

      • Highly customized rules & alerts based on real-world events
      • Powerful indoors / outdoors location app and in-App & SMS messages.
      • Improved employee accountability and productivity
      • Improved payroll management with significant reductions in payroll costs
      • Better plan operation based on live event in the field
      • No training or learning curve hassles for the crew members, 'zero-touch' solution.
      • Works on Android, iPhone and Feature Phones.
      • Visualize mobile personnel and job sites in real time to help with Operational decision making.

      Lost productivity is one of the biggest problems I face with managing 750 employees. By implementing the myGeoTracking system, the employees are aware that there is a sense of urgency in their workday and they're encouraged not to be counterproductive. We anticipate, when fully implemented, that each employee will increase 30 to 40 minutes per day at least in productivity.

      - Marc Menowitz, President, Apartment Rental Assistance Inc.

      mobile workforce management solution for facility service management companies
      mobile workforce management solution for facility service management companies
      mobile workforce management solution for facility service management companies
  •   Load Tracking
    • PEPSI LOGISTICS CASE STUDY

      Company Profile

      Pepsi Logistics Company, Inc. (PLCI) is a licensed operating 3rd party logistics provider with brokerage, contract and common carrier authority. Headquartered in Plano, TX the company is a wholly owned subsidiary of PepsiCo. It uses a pool of drivers and carriers to meet its commitments - including company and contract drivers/carriers.

      Business Challenge

      Pepsi Logistics Company, Inc employs a mix of contract and company drivers and carriers to meet its logistics commitments. Without the real-time load location, ETA and status information, the logistics and operations teams were doing routine manual check calls to keep track of drivers and load status. This created operations bottle neck and inefficiencies.

      Business Solution

      myGeoTracking's load tracking and freight broker software solution helps Pepsi Logistics Company track and trace loads in real-time. The service works on all phones without needing to install an app or any special devices. With ad hoc driver provisioning and removal and strong privacy controls (enables tracking only during the haul) PLCI is able to improve and scale its logistics and operations.

      BUSINESS BENEFITS

      • Instant, on-demand load location using the driver's cell phone - No app, No Special devices
      • Routine check calls reduced by over 50%
      • Better visibility, ETAs, delay and exception alerts helps tighten operations
      • Ad hoc driver provisioning and removal
      • Strong Privacy control ensures tracking only during the haul. Auto opt-out when the job is completed.
      • Pay-per-load with no long term contract. Able to improve and scale logistics
      myGeoTracking's Fleet Tracking & Asset Management service for SIM-Enabled devices

      myGeoTracking's US Fleet Tracking & Management service for feature phones

      myGeoTracking's load tracking and management solutions for contract drivers with BYOD (Bring Your Own Device) policy using feature phones
  •   USPS Contract Compliance
    • Abaqus Inc., deployed its BizUSPS location service from myGeoTracking platform to help Foundation Xpress comply with its US Government contract requirements

      FOUNDATION XPRESS CASE STUDY

      Company Profile

      Founded in 1999, Foundation Xpress (previously Piedmont Logistics) is a private firm specializing in Third Party Logistics (3PL) and freight brokering. It uses a large pool of drivers and carriers to meet its commitments, which range from US Government contracts to private contracts and customers.

      Business Challenge

      The US Government has mandated new location reporting requirements for all freight contracts, in addition to "hands free" regulations for drivers that pose new compliance issues for the transportation industry.

      Business Solution

      Abaqus Inc., deployed its BizUSPS location service, part of its broader myGeoTracking platform offering, to help Foundation Xpress comply with its US Government contract requirements. Foundation Xpress now seamlessly manages all their US Government "Trips" from the biz USPS Trip management dashboard by enabling:

      BUSINESS BENEFITS

      • Meet US Government location reporting requirements and keep their contracts.
      • Saved at least $30,000 in capital expenses by eliminating the need for costly in-vehicle GPS-devices.
      • Saves as much as $10,000 per month on operating costs.
      • Enable a wide range of carriers to work through Foundation Xpress to easily expand into US Government business where contracts require GPS location reporting.
      • Assign Drivers to these Trips and Cost effectively Locate, Message and Manage them using their own phones while providing them complete opt-in & opt-out control.
      • Streamline operations and speed up response times for ad-hoc tasks.
    • Abaqus Inc., deployed its BizUSPS location service from myGeoTracking platform to help Foundation Xpress comply with its US Government contract requirements

      FLS Case Study

      Company Profile

      FFLS Transportation Services is a privately owned, non asset-based, provider of transportation and logistics services. The company has grown into a notable multinational third-party logistics company, an industry leader, with a strong foothold in the transportation and logistics market throughout North America.

      Business Challenge

      A core part a company's transportation business is mail contracts with the US Postal Service.

      The US Postal Service has mandated location reporting requirements for all freight contracts, through which mail freight will be managed and tracked with GPS reporting every 15min and enhanced with real-time logistics event monitoring, ETAs based on traffic conditions, and load status at origin / destination postal facilities.

      The company works with a wide range of partner carriers using a just-in-time pool of drivers to support their US Postal Highway contract routes (HCR) Most of their contracts were made of complex routes with multi-stops and multi-day runs with strict arrival / departure SLAs at postal facilities along the route.

      The company was in search of a solution to help with the US postal logistics data reporting to comply with their contract requirements.

      Business Solution

      myGeoTracking implemented its certified USPS location reporting solution (LCRS) by provisioning a lite USPS app on the driver phones. The app is able to track location using GPS/WiFi and collect various field data (including geofence events) with zero touch from the driver. It wakes up based on a set HCR schedule assignment made by the dispatch team and reports without needing any driver intervention.

      The cloud-hosted myGeoTracking system was setup with geo-fenced USPS facilities to record & report the arrival / departures and the time spent at each facility. The app is able to also cache data in case of poor network connectivity and resend when the driver is in good network coverage.

      The dispatch team is able to easily provision drivers and trips using simple csv upload within few hours of receiving the trip assignments from carriers. Once the assignment are complete, the traffic team can access the command & control centre to keep visual tabs on loads in real-time or simply receive alerts & reports based on set times and arrive/depart events.

      The system automatically submits the tracking data as a part of compliance reporting to USPS on behalf of the company. Furthermore, the system also provides real-time logistics visibility to the USPS via a custom login access.

      BUSINESS BENEFITS

      • Meet US Government location reporting requirements and keep their contracts.
      • Saves huge investment in capital expenses by eliminating the need for costly in-vehicle GPS-devices.
      • Saves as much as 10% in driver efficiency per month and reduce penalty charges from USPS in case of operations delays
      • Enable a wide range of partner carriers to provide just-in-time driver assignments
      • Easily assign Drivers to the Trips and manage cost effectively
      • Streamline operations and speed up response times for ad-hoc tasks.
  •   Sales Rep Management
    • myGeoTracking's mobile workforce management solutions for feature phones

      SALES PARTNERSHIP CASE STUDY

      Company Profile

      Sales Partnership, Inc. is a Leading National Sales Outsourcing Firm based in Denver, CO, which provides complete sales outsourcing solutions to large enterprise and middle market clients on a nationwide basis, and manages field teams around the country. It is one of the most respected business process outsourcing companies in the world.

      Business Challenge

      Sales Partnership manages scores of inside sales reps and enterprise sales reps working on behalf of their clients across a wide range of metropolitan areas. These reps are in constant motion serving their client needs, making it a challenge to keep an accurate record of jobs completed, hours served, and determining which team member is available to address a client issue. They needed a low-touch solution to this challenge.

      Business Solution

      myGeoTracking implemented a cloud-hosted mobile location management solution that combined scheduled autotracking program with geo-zones to verify sales rep location during their working day, and send alerts to their managers as needed if they stray from their assigned service territories.

      Since myGeoTracking service works on any phone without needing any software installation, setup or training headaches, Sales Partnerships were able to get the service up and running very quickly, and start generating sales rep reports to validate activity claims for more accurate payroll and as proof of activity to clients and managers.

      BUSINESS BENEFITS

      • Improved sales rep accountability and productivity
      • Significant cost reductions because of more accurate payroll
      • Concrete evidence of job completion for customer
      • Improved quality of service
      myGeoTracking's Mobile workforce management solution for Employees with BYOD across multiple carriers

  •   Trade Service
    • RHW Inc Case Study

      Company Profile

      RHW Inc has been providing expert commercial painting & wall covering services since 1998, serving an impressive portfolio of customer base in Hollywood, Florida and its surrounding area.

      Business Challenge

      The company manages a team of specialized workers across multiple facilities and jobsite. The Company was finding it increasingly difficult to effectively verify their worker's time and attendance at clients’ sites to accurately account for payroll expenses and simultaneously deliver the high quality service expected by their end customers, Employees were looking for a hands-free solution which would accurately capture their attendance data without needing continuous interaction from them in middle of their daily job activities.

      Business Solution

      myGeoTracking implemented a 'zero-touch' mobile time clocking solution by provisioning a lite myGeoTracking Agent™ app on the crew members' smartphones and combining it with geofences around their client sites to automatically clock the workers in and out as and when they enter and exit facilities and jobsites. The cloud-hosted myGeoTracking system records all the vital information such as job start time, end time, stoppage alerts, time spent at each job site and weekly total hours of service of the employees for payroll purposes etc.

      The system sends out all the details in payroll-friendly reports to the back office managers at the end of the day (& week) .

      BUSINESS BENEFITS

      • Improved employee accountability and productivity
      • Improved payroll management with significant reductions in payroll costs.
      • No training or technology learning curve hassles for the crew members.
      • No manual interaction by the crew members to clock-in & out - 'zero-touch' solution.
      • Managers are able to more effectively manage their field staff with Real time alerts from the field and daily / weekly reports

      We have a dynamic list of customer job sites and work schedule. Our appraisers need a to-the-minute accurate attendance reporting from the job sites, and an accountant-friendly payroll report to help us assess our billing and payroll data on a daily basis. myGeoTracking has completely automated this process for us. Our backoffice does the adjustments to job sites and schedules from the web portal on the fly and it seamlessly works for everyone in the field. myGeoTracking has shaved off at least 50% of our payroll processing tasks.

      -RHW Inc.

      myGeoTracking implemented a cloud-hosted mobile location management solution that combined scheduled autotracking program with geo-zones to verify employee location during their working day, and send alerts to their managers as needed

      Implemented myGeoTracking's cloud hosted SMS-supported desk-top dispatch and mobile location management solution to set-up and manage several employee work 'groups' allowing them to locate, message and manage employees with different skill sets and roles within the company

      myGeoTracking's Mobile workforce management solution for feature phones

  •   Delivery & Dispatch
    • With myGeoTracking, mobile workforce management Agent app, a remotely configured system on the web and a zero-touch app, provides a total tally of customer site visits, employee shift logs and miles driven to calculate payroll and overall delivery logistics improvement

      CRIB AND TEEN CITY COMPANY CASE STUDY

      Company Profile

      Crib and Teen City, a Furniture maker in New Jersey, USA with 10 warehouses in Eastern USA. The Company uses in-house staff and contract staff to deliver furnitures to customers across the country. Over 600 Customer deliveries are made per month. myGeoTracking solution automates the entire process of personnel location tracking, customer pick-up / drop-off record keeping and real time alerts from the field for a responsive customer service operation.

      Business Challenge

      Crib and Teen City staff install the myGeoTracking app on their smartphones. Company's Dispatcher sets up a daily tracking schedule and provisions a set of customer delivery addresses in the myGeoTracking system (can be updated every morning). The myGeoTracking system starts tracking the employees in the morning to automatically log the start of shift when employees arrive at the warehouse. As they start delivering the furnitures, the system automatically logs arrivals and departure from customer addresses . The system triggers real time alerts the dispatcher on each customer-site arrival and when the delivery is completed. The system also warns the dispatcher when a delivery team member stops outside the delivery address for more than 20minutes. This is used to ensure on-time delivery and any unknown breakdowns in the day to day to operations. The myGeoTracking app also triggers automatic detection and alerts in case the employee forgets to start the app on their phone every morning OR if the app stops due to battery or network connection issues. This setup ensures solid QoS without burdening the day to day operations and IT overhead for the Furniture Company.

      Business Solution

      At the end of the day, a total tally of customer site visits, employee shift logs and miles driven is sent as a report to the back office. The report is then used for payroll and overall delivery logistics improvement. The entire solution is achieved with a remotely configured system on the web and a zero-touch app on the user's phone requiring no interaction with the end user and no IT overhead in the back office.

      BUSINESS BENEFITS

      • Improved payroll management with significant reductions in costs.
      • Improved field operations and customer delivery time. Dispatcher able to better manage and detect unexpected delays.
      • No training for the delivery crew in the field - 'zero-touch' solution.
      • Daily / Weekly Audit Reports to reconcile with payroll data
      • Simple-to-use, highly accurate automation solution helps improve overall Operations productivity
      myGeoTracking's Mobile Workforce Management Solution. Workforce includes employees and contractors using BYOD from different carriers
  •   Healthcare
    • HEALTHCARE STAFFING COMPANY CASE STUDY

      Company Profile

      The customer is a leading full service staffing solutions provider throughout the Midwest and East Coast in Information Technology, Engineering, Health care, Accounting / Finance and Professional Services.

      For this project, the company delivers Healthcare IT solutions and Nurse Care Management (clinical and non-clinical) for their Insurance Client.

      Business Challenge

      The company recruits and manages a team of caregivers on behalf of their Healthcare Insurance clients and needed a service to help comply with the HHS / ACA regulations. The company was looking for a solution that could allow caregivers to log their time and field activities in real-time and send updates via their mobile devices. The caregivers are required to visit certain areas where their safety could be a concern. In order to handle this, the company needed to have a good handle on the employee whereabouts during patient visits and have periodic safety checks and exception monitoring alerts in place.

      The customer was also aiming to gather real-time data from the field operations and use it to promote payroll savings, and operations improvements. They need to measure and improve the performance by optimizing site visits scheduled compared to visits completed so as to win more projects from their State and Private clients.

      Business Solution

      myGeoTracking implemented and deployed a highly customized SaaS and mobile phone solution in a matter of days. The solution includes a customized mobile app on the caregivers phones (the myGeoTracking Agent App) with workflow-specific labels: Start Day, Start Patient Visit, End Patient Visit, End Day, Break - allowing caregivers to record activities in real-time. On top of recording these pre-defined stages, the RN / Caregiver could also attach geotagged notes about their visit. This was combined with a rules based Messaging service where the system would periodically send out ‘is all ok?’ alerts and automatically process incoming responses to detect any exceptions (i.e. missed replies).

      The automation around field activities included:

      • Real-time email notifications to Operations Managers based on activities in the field e.g. when caregivers 'Start day' or 'End day'
      • Automatic Safety Status check via SMS or In-app messages to caregivers about 10 mins into their 'visit'.
      • Exception alerts to Managers in-case of no response received from Caregivers indicating the precise location of the RN and the potential safety Emergency.
      • Logging of all these activities to create proper audit Reports.
      • Logging of all the addresses visited. This automatic, geotagged job-site visit report would then be compared with expected patient visits.

      myGeoTracking's custom reporting capability helps the company:

      • Setup reports to measure full day shift hours, individual visit hours, miles driven, commute hours etc.
      • Automatically create Geofences around visited sites and use it to compare with expected patient site visits for compliance with the project SLA

      BUSINESS BENEFITS

      • Comply with the HHS / ACA regulations
      • Monitor and ensure caregivers' safety and quickly detect & respond to any threats
      • Payroll friendly reporting & cost savings per employee including mileage calculations & commute time
      • Custom reports to help with audit records (of all work done) in the field for compliance with client SLA
      • Gather field data with always-on location tracking, geotagged notes, attendance records, scheduled & emergency responses, job dispatches etc. to improve Operations planning and productivity (e.g. increasing number of patients visited per day)

We Serve Companies Like Yours

Property & Facility Management Industry

mobile workforce management solution for facility service management companies
mobile workforce management solution for facility service management companies
Crystal Janitorial

Apartment Rental Assistance Inc Case Study

Company Profile

Apartment Rental Assistance Inc, a premier apartment rentals and properties maintenance company that manages multiple properties across the country. ARA Inc., employs local crew for building maintenance and security services.

Business Challenge

The company owns and maintains multiple properties across the country and employs local crew that is responsible for building maintenance & security services. The company was finding it difficult to record work hours, accurately verify employee's attendance at job-sites and get exception alerts in real time. The company needed a system that could continuously monitor personnel and job site events in the field and automatically send alerts & updates to local managers and HQ. The company also needed an audit trail report to identify hours spent on properties, off-site during job runs to local parts stores etc.

The Company was looking for a location & messaging based solution for mobile workforce management to improve accountability & productivity and cut down on payroll 'slippage'.

Business Solution

myGeoTracking implemented the 'zero-touch' mobile time tracking solutions by provisioning a lite myGeoTracking Agent™ app on the crew member's smartphone combined with geofencing of property sites to automatically record each employee’s time and attendance at the facilities and job sites. The cloud-hosted myGeoTracking system was setup to automate this entire workflow with minimal training and impact on the field employees. The entire provisioning (of job sites and employees phones) was completed in a few hours per site. On an ongoing basis, updates to the geofenced job sites can be made in minutes. All of this was done across multiple time zones and different types of phones (iPhones, Android and flip phones).

The myGeoTracking system is programmed to record basic hours of work and send automatic alerts when a crew member is running late or has arrived early or simply has a longer-then-intended stay at at certain sites (such as parts stores).

The system also sends out a a daily / weekly report with time breakdown and location history details to local managers & HQ for audit and payroll purposes.

The myGeoTracking system maintains strong privacy controls (coordinate with HR, get user's consent, log location data only during work hours). The systems is also setup to send gentle reminders to users to turn on the App if it is not running during work hours or the battery is running low. The app is able to locally store work logs in case of poor network connectivity and upload when connectivity is restored.

BUSINESS BENEFITS

  • Highly customized rules & alerts based on real-world events
  • Powerful indoors / outdoors location app and in-App & SMS messages.
  • Improved employee accountability and productivity
  • Improved payroll management with significant reductions in payroll costs
  • Better plan operation based on live event in the field
  • No training or learning curve hassles for the crew members, 'zero-touch' solution.
  • Works on Android, iPhone and Feature Phones.
  • Visualize mobile personnel and job sites in real time to help with Operational decision making.

Load Tracking

myGeoTracking's Fleet Tracking & Asset Management service for SIM-Enabled devices

myGeoTracking's US Fleet Tracking & Management service for feature phones

myGeoTracking's load tracking and management solutions for contract drivers with BYOD (Bring Your Own Device) policy using feature phones

PEPSI LOGISTICS COMPANY CASE STUDY

Company Profile

Pepsi Logistics Company, Inc. (PLCI) is a licensed operating 3rd party logistics provider with brokerage, contract and common carrier authority. Headquartered in Plano, TX the company is a wholly owned subsidiary of PepsiCo. It uses a pool of drivers and carriers to meet its commitments - including company and contract drivers/carriers.

Business Challenge

Pepsi Logistics Company, Inc employs a mix of contract and company drivers and carriers to meet its logistics commitments. Without the real-time load location, ETA and status information, the logistics and operations teams were doing routine manual check calls to keep track of drivers and load status. This created operations bottle neck and inefficiencies.

Business Solution

myGeoTracking's load tracking and freight broker software solution helps Pepsi Logistics Company track and trace loads in real-time. The service works on all phones without needing to install an app or any special devices. With ad hoc driver provisioning and removal and strong privacy controls (enables tracking only during the haul) PLCI is able to improve and scale its logistics and operations.

BUSINESS BENEFITS

  • Instant, on-demand load location using the driver's cell phone - No app, No Special devices
  • Routine check calls reduced by over 50%
  • Better visibility, ETAs, delay and exception alerts helps tighten operations
  • Ad hoc driver provisioning and removal
  • Strong Privacy control ensures tracking only during the haul. Auto opt-out when the job is completed.
  • Pay-per-load with no long term contract. Able to improve and scale logistics.

USPS Contract Compliance

Abaqus Inc., deployed its BizUSPS location service from myGeoTracking platform to help Foundation Xpress comply with its US Government contract requirements
Abaqus Inc., deployed its BizUSPS location service from myGeoTracking platform to help Foundation Xpress comply with its US Government contract requirements

FOUNDATION XPRESS CASE STUDY

Company Profile

Founded in 1999, Foundation Xpress (previously Piedmont Logistics) is a private firm specializing in Third Party Logistics (3PL) and freight brokering. It uses a large pool of drivers and carriers to meet its commitments, which range from US Government contracts to private contracts and customers.

Business Challenge

The US Government has mandated new location reporting requirements for all freight contracts, in addition to "hands free" regulations for drivers that pose new compliance issues for the transportation industry.

Business Solution

Abaqus Inc., deployed its BizUSPS location service, part of its broader myGeoTracking platform offering, to help Foundation Xpress comply with its US Government contract requirements. Foundation Xpress now seamlessly manages all their US Government "Trips" from the biz USPS Trip management dashboard by enabling:

BUSINESS BENEFITS

  • Meet US Government location reporting requirements and keep their contracts.
  • Saved at least $30,000 in capital expenses by eliminating the need for costly in-vehicle GPS-devices.
  • Saves as much as $10,000 per month on operating costs.
  • Enable a wide range of carriers to work through Foundation Xpress to easily expand into US Government business where contracts require GPS location reporting.
  • Assign Drivers to these Trips and Cost effectively Locate, Message and Manage them using their own phones while providing them complete opt-in & opt-out control.
  • Streamline operations and speed up response times for ad-hoc tasks.

Sales Rep Management Co.

myGeoTracking's Mobile workforce management solution for Employees with BYOD across multiple carriers

SALES PARTNERSHIP CASE STUDY

Company Profile

Sales Partnership, Inc. is a Leading National Sales Outsourcing Firm based in Denver, CO, which provides complete sales outsourcing solutions to large enterprise and middle market clients on a nationwide basis, and manages field teams around the country. It is one of the most respected business process outsourcing companies in the world.

Business Challenge

Sales Partnership manages scores of inside sales reps and enterprise sales reps working on behalf of their clients across a wide range of metropolitan areas. These reps are in constant motion serving their client needs, making it a challenge to keep an accurate record of jobs completed, hours served, and determining which team member is available to address a client issue. They needed a low-touch solution to this challenge.

Business Solution

myGeoTracking implemented a cloud-hosted mobile location management solution that combined scheduled autotracking program with geo-zones to verify sales rep location during their working day, and send alerts to their managers as needed if they stray from their assigned service territories.

Since myGeoTracking service works on any phone without needing any software installation, setup or training headaches, Sales Partnerships were able to get the service up and running very quickly, and start generating sales rep reports to validate activity claims for more accurate payroll and as proof of activity to clients and managers.

BUSINESS BENEFITS

  • Improved sales rep accountability and productivity
  • Significant cost reductions because of more accurate payroll
  • Concrete evidence of job completion for customer
  • Improved quality of service

Trade Service

myGeoTracking implemented a cloud-hosted mobile location management solution that combined scheduled autotracking program with geo-zones to verify employee location during their working day, and send alerts to their managers as needed

Implemented myGeoTracking's cloud hosted SMS-supported desk-top dispatch and mobile location management solution to set-up and manage several employee work 'groups' allowing them to locate, message and manage employees with different skill sets and roles within the company

myGeoTracking's Mobile workforce management solution for feature phones

RHW Inc Case Study

Company Profile

RHW Inc has been providing expert commercial painting & wall covering services since 1998, serving an impressive portfolio of customer base in Hollywood, Florida and its surrounding area.

Business Challenge

The company manages a team of specialized workers across multiple facilities and jobsite. The Company was finding it increasingly difficult to effectively verify their worker's time and attendance at clients’ sites to accurately account for payroll expenses and simultaneously deliver the high quality service expected by their end customers, Employees were looking for a hands-free solution which would accurately capture their attendance data without needing continuous interaction from them in middle of their daily job activities.

Business Solution

myGeoTracking implemented a 'zero-touch' mobile time clocking solution by provisioning a lite myGeoTracking Agent™ app on the crew members' smartphones and combining it with geofences around their client sites to automatically clock the workers in and out as and when they enter and exit facilities and jobsites. The cloud-hosted myGeoTracking system records all the vital information such as job start time, end time, stoppage alerts, time spent at each job site and weekly total hours of service of the employees for payroll purposes etc.

The system sends out all the details in payroll-friendly reports to the back office managers at the end of the day (& week).

BUSINESS BENEFITS

  • Improved employee accountability and productivity
  • Improved payroll management with significant reductions in payroll costs.
  • No training or technology learning curve hassles for the crew members.
  • No manual interaction by the crew members to clock-in & out - 'zero-touch' solution.
  • Managers are able to more effectively manage their field staff with Real time alerts from the field and daily / weekly reports

Delivery & Dispatch Industry

With myGeoTracking, mobile workforce management Agent app, a remotely configured system on the web and a zero-touch app, provides a total tally of customer site visits, employee shift logs and miles driven to calculate payroll and overall delivery logistics improvement
myGeoTracking's Mobile Workforce Management Solution. Workforce includes employees and contractors using BYOD from different carriers

CRIB AND TEEN CITY COMPANY CASE STUDY

Company Profile

Crib and Teen City, a Furniture maker in New Jersey, USA with 10 warehouses in Eastern USA. The Company uses in-house staff and contract staff to deliver furnitures to customers across the country. Over 600 Customer deliveries are made per month. myGeoTracking solution automates the entire process of personnel location tracking, customer pick-up / drop-off record keeping and real time alerts from the field for a responsive customer service operation.

Business Challenge

Crib and Teen City staff install the myGeoTracking app on their smartphones. Company's Dispatcher sets up a daily tracking schedule and provisions a set of customer delivery addresses in the myGeoTracking system (can be updated every morning). The myGeoTracking system starts tracking the employees in the morning to automatically log the start of shift when employees arrive at the warehouse. As they start delivering the furnitures, the system automatically logs arrivals and departure from customer addresses . The system triggers real time alerts the dispatcher on each customer-site arrival and when the delivery is completed. The system also warns the dispatcher when a delivery team member stops outside the delivery address for more than 20minutes. This is used to ensure on-time delivery and any unknown breakdowns in the day to day to operations. The myGeoTracking app also triggers automatic detection and alerts in case the employee forgets to start the app on their phone every morning OR if the app stops due to battery or network connection issues. This setup ensures solid QoS without burdening the day to day operations and IT overhead for the Furniture Company.

Business Solution

At the end of the day, a total tally of customer site visits, employee shift logs and miles driven is sent as a report to the back office. The report is then used for payroll and overall delivery logistics improvement. The entire solution is achieved with a remotely configured system on the web and a zero-touch app on the user's phone requiring no interaction with the end user and no IT overhead in the back office.

BUSINESS BENEFITS

  • Improved payroll management with significant reductions in costs.
  • Improved field operations and customer delivery time. Dispatcher able to better manage and detect unexpected delays.
  • No training for the delivery crew in the field - 'zero-touch' solution.
  • Daily / Weekly Audit Reports to reconcile with payroll data.
  • Simple-to-use, highly accurate automation solution helps improve overall Operations productivity

Healthcare Industry

With myGeoTracking, mobile workforce management Agent app, a remotely configured system on the web and a zero-touch app, provides a total tally of customer site visits, employee shift logs and miles driven to calculate payroll and overall delivery logistics improvement

HEALTHCARE STAFFING COMPANY CASE STUDY

Company Profile

The customer is a leading full service staffing solutions provider throughout the Midwest and East Coast in Information Technology, Engineering, Health care, Accounting / Finance and Professional Services.

For this project, the company delivers Healthcare IT solutions and Nurse Care Management (clinical and non-clinical) for their Insurance Client.

Business Challenge

The company recruits and manages a team of caregivers on behalf of their Healthcare Insurance clients and needed a service to help comply with the HHS / ACA regulations. The company was looking for a solution that could allow caregivers to log their time and field activities in real-time and send updates via their mobile devices. The caregivers are required to visit certain areas where their safety could be a concern. In order to handle this, the company needed to have a good handle on the employee whereabouts during patient visits and have periodic safety checks and exception monitoring alerts in place.

The customer was also aiming to gather real-time data from the field operations and use it to promote payroll savings, and operations improvements. They need to measure and improve the performance by optimizing site visits scheduled compared to visits completed so as to win more projects from their State and Private clients.

Business Solution

myGeoTracking implemented and deployed a highly customized SaaS and mobile phone solution in a matter of days. The solution includes a customized mobile app on the caregivers phones (the myGeoTracking Agent App) with workflow-specific labels: Start Day, Start Patient Visit, End Patient Visit, End Day, Break - allowing caregivers to record activities in real-time. On top of recording these pre-defined stages, the RN / Caregiver could also attach geotagged notes about their visit. This was combined with a rules based Messaging service where the system would periodically send out ‘is all ok?’ alerts and automatically process incoming responses to detect any exceptions (i.e. missed replies).

The automation around field activities included:

  • Real-time email notifications to Operations Managers based on activities in the field e.g. when caregivers 'Start day' or 'End day'
  • Automatic Safety Status check via SMS or In-app messages to caregivers about 10 mins into their 'visit'.
  • Exception alerts to Managers in-case of no response received from Caregivers indicating the precise location of the RN and the potential safety Emergency.
  • Logging of all these activities to create proper audit Reports.
  • Logging of all the addresses visited. This automatic, geotagged job-site visit report would then be compared with expected patient visits.

myGeoTracking's custom reporting capability helps the company:

  • Setup reports to measure full day shift hours, individual visit hours, miles driven, commute hours etc.
  • Automatically create Geofences around visited sites and use it to compare with expected patient site visits for compliance with the project SLA

 

BUSINESS BENEFITS

  • Comply with the HHS / ACA regulations
  • Monitor and ensure caregivers' safety and quickly detect & respond to any threats
  • Payroll friendly reporting & cost savings per employee including mileage calculations & commute time
  • Custom reports to help with audit records (of all work done) in the field for compliance with client SLA
  • Gather field data with always-on location tracking, geotagged notes, attendance records, scheduled & emergency responses, job dispatches etc. to improve Operations planning and productivity (e.g. increasing number of patients visited per day)

Client Testimonials

  • "Lost productivity is one of the biggest problems I face with managing 750 employees. By implementing the myGeoTracking system, the employees are aware that there is a sense of urgency in their workday and they're encouraged not to be counterproductive. We anticipate, when fully implemented, that each employee will increase 30 to 40 minutes per day at least in productivity."

    Marc Menowitz, President, Apartment Rental Assistance Inc.
  • "myGeoTracking has made hour reporting and payroll efficient and has helped us control labor costs. We are very happy and will continue to use their services."

    Raider Painting Co.
  • "With myGeoTracking we've been able to improve our customer response time and save time and money by pinpointing 100% of our manpower on a map at a glimpse."

    Surefire protection
  • "The bizUSPS service from Abaqus not only helped us save our US Government contracts and cut our costs by tens of thousands of dollars, it's also allowing us to expand and get additional contracts and new business."

    Foundation Xpress
  • "The myGeoTracking from Abaqus has helped us better monitor and manage our wireless logistics devices in our warehouses, reducing device loss and keeping our operations on track"

    ADL Delivery
  • "With myGeoTracking I can see where my crew is whenever I need to, and add an extra level of accountability. We've been able to improve our delivery times, cut operating costs and increase the number jobs we complete per month."

    Windsor Steel Corp.